Shipping & Delivery Policy

Serpio is a fully digital Software-as-a-Service product. We do not ship any physical goods. This page exists to make our delivery model explicit for payment partners and customers.

No physical shipping

Nothing about a Serpio subscription requires a postal address or courier delivery. There are no shipping fees, no shipping timelines, and no delivery tracking — because nothing physical is being sent.

How the service is delivered

• Activation: immediate, on successful payment confirmation from Razorpay.
• Access: via your account at tryserpio.com using the email you signed up with.
• Confirmation: a receipt and access email is sent to your registered email address within a few minutes of payment.
• Generated content: articles produced by Serpio are delivered inside the dashboard and, where configured, sent to your connected publishing destinations.

If access does not activate

If you have paid but the service has not activated within 24 hours, email dipendra@tryserpio.com with your payment reference. We will either resolve activation or issue a full refund per the Cancellation & Refund Policy.

Contact

Delivery or activation issues: dipendra@tryserpio.com.