Contact Us
Last updated: 2026-04-27
Serpio is operated by an independent founder. The fastest way to reach us is by email. We answer most messages within one business day.
Business details
- Operator: TODO_RAZORPAY_OPERATOR_NAME
- Address: TODO_RAZORPAY_OPERATOR_ADDRESS
- Email: hello@serpio.ai
- Phone: TODO_RAZORPAY_OPERATOR_PHONE_E164
- Hours: Mon–Fri, 10:00–18:00 IST
What to email about
- Billing & refunds — order ID, account email, and what went wrong. See the Refund Policy.
- Activation help — payment reference + the email you used to sign up. See the Delivery Policy.
- Privacy / data requests — export, deletion, correction. We respond within 7 days. See the Privacy Policy.
- Bug reports & feedback — screenshots and steps to reproduce help a lot.
Grievance Officer
As required under the Information Technology Rules, 2011 and the Digital Personal Data Protection Act, 2023, the Grievance Officer for Serpio is:
- Name: TODO_RAZORPAY_OPERATOR_NAME
- Email: hello@serpio.ai
- Response SLA: grievances are acknowledged within 48 hours and resolved within 30 days.